Urban Wealth Management
Disclaimer: Consideration for inclusion in the FIVE STAR Wealth Manager Award program is based on an evaluation that considers one-year client retention rate, five-year client retention rate, non-institutional discretionary and/or nondiscretionary client assets administered, number of client households served, and education and professional designations. Only wealth managers with five years of experience in the financial services industry are considered. Additionally, the wealth managers who have made the list must qualify as having a favorable regulatory and compliant history review. To qualify as having a favorable regulatory and complaint history for this award, the wealth manager cannot have: (1) been subject to a regulatory action that resulted in a license being suspended or revoked, or payment of a fine; (2) had more than a total of three customer complaints filed against them (settled or pending) with any regulatory authority or Five Star Professional’s consumer complaint process; (3) individually contributed to a financial settlement of a consumer complaint filed with a regulatory authority; (4) filed for bankruptcy, or (5) been convicted of a felony. It is important to note that the sponsor of the award, Crescendo Business Services (Crescendo), a for-profit entity, may send nomination letters to potentially thousands of candidates—many of which may not respond. Further, the selection process is based on information submitted by award candidates about themselves and their practice. As a result, any claims that the award is prestigious, difficult to obtain, or that only a relatively small percentage of wealth management professionals in a city or region receive the award may be misleading, especially if made due to a lack of response from the majority of the nomination letters. The inclusion of a wealth manager on the FIVE STAR Wealth Manager Award list should not be construed as an endorsement of the wealth manager by Crescendo, nor should it be inferred that the responses used from the survey represent the experience of any clients. This award does not evaluate the quality of service provided, and the wealth manager may have had unfavorable ratings. The rating is not indicative of the wealth manager’s future performance. Additionally, while a recipient of the award is not compelled to pay Crescendo for consideration or to receive the award, the recipient may have to compensate Crescendo for the use of their proprietary material.